Capture and keep
Posts, comments, replies, edits and deletions made in the course of business can be records under your state or territory records act. Brolly keeps them with metadata and audit history, no screenshots or manual exports.
Government
Your department’s posts are part of the record.
Every official account, from transport and health to emergency services and parks, creates content that can be subject to your state records act, your FOI, GIPA or RTI regime and your retention and disposal authority. Brolly captures it as it happens, so the record is ready before the request arrives.
DepartmentsAgenciesAuthoritiesCommissions
30-day free trial · no credit card · unlimited accounts and users
Every accountUnlimited accounts and users
The whole threadPosts, comments, edits, deletions
FOI, GIPA and RTI readySearch and export in minutes
Stored in AustraliaISO/IEC 27001:2022 certified
State departments and agencies that use Brolly
The obligations
What your state expects of you.
Four pressures on one archive. Brolly helps you meet each of them without deciding classification, redaction or release for you.
Requests you can answer
Access requests reach social media too, including comments and content that was later edited or deleted. Search the archive and export a response-ready package in minutes.
Disposal on your terms
Brolly keeps records until your organisation authorises disposal under its retention and disposal authority. Nothing is disposed of automatically.
Ready for scrutiny
Ombudsman reviews, audit office findings and integrity commission inquiries can ask for the conversation, not just the post. A complete, verifiable archive helps you answer with evidence.
Legislation map
Recordkeeping and FOI obligations,
state by state.
Every state and territory — and New Zealand — sets its own recordkeeping Act and access regime. Select yours for the Act, the request type, the response requirement and the records authority to ask. General information, not legal advice.
Find your jurisdiction
Commonwealth agencies work under the Archives Act 1983 — see the Commonwealth guide or Brolly for federal government.
All jurisdictions: Western Australia · Northern Territory · South Australia · Queensland · New South Wales · Victoria · Tasmania · Australian Capital Territory · New Zealand · Commonwealth
By level of government
Built for the way each level
is held to account.
Each level of government answers to its own Act and its own archives authority. Commonwealth agencies and New Zealand teams have their own journeys.
Federal government
Commonwealth agencies, on the record.
Archives Act 1983 obligations and National Archives of Australia guidance reach social media too. Records held in your own archive, in Australia, with metadata and audit trails kept.
New Zealand
Councils and agencies across New Zealand.
The Public Records Act 2005 and Archives New Zealand guidance reach official channels, and LGOIMA and OIA requests reach the conversations on them. The same archive serves NZ teams.
How it works
Every division posts. One archive keeps it.
Every account. One archive.
Connect every division, program and regional page, with unlimited accounts on every plan, and the records team searches one place instead of chasing logins. The comms team keeps posting; the record keeps itself.
- Near-real-time capture from Facebook, Instagram, Threads, X, YouTube, LinkedIn and TikTok
- Role-based access for records, communications and legal
- Exports in PDF, CSV, HTML and JSON, with digital checksums
Live captureDepartmental channels · fictional records
FB
Main department page · post
CapturedBruce Highway closed north of the river — use the marked detour.
RE
Resident · comment
CapturedIs the school bus still running this morning?
X
Regional office · post, edited
Edit preservedBoth versions kept, with timestamps.
Unlimited accountsRole-based access
The FOI request, answered from the archive.
When an FOI, GIPA or RTI request names social media, the answer is a search, not a scramble: run it across every connected account, review the chronology including edits and deletions, and export a response-ready package in minutes.
- Response-ready exports in PDF, CSV, HTML and JSON, with metadata and digital checksums
- Into your EDRMS when needed: the Content Manager integration files selected records under your classification and disposal rules
- Moderation with evidence through Brolly Protect: hide harmful comments quickly while the record of what happened is kept
FOI responseRequest 26-0142 · fictional record
✓
Search — every connected account3 matching threads across two platforms
✓
Chronology reviewedOriginals, edits and deletions included
✓
Metadata & checksumsIntegrity evidence attached
PDFCSVHTMLJSONExport package
The work behind the post
Public information, kept as a record.
Departmental channels carry road closures, health advice, service changes and emergency warnings that the public acts on. People reply, and those replies are part of the conversation. Keeping the thread as it happened helps the comms team, the records team and the FOI officer answer with evidence when a question follows.
Illustrative imagery. People shown are not Brolly customers or endorsers.
In their own words
“Even with hundreds of comments and social interactions, the team at WorkSafe Victoria is able to retrieve information when they need it because Brolly captures the conversations for them”
WorkSafe VictoriaA Victorian regulator on record · worksafe.vic.gov.au
“Find a tool you can trust, especially when working in the public sector. We have that with Brolly – if you ever need those records, you know they’re there.”
Anthony PaceManager Marketing & CampaignsNSW Department of Communities and JusticeProcurement
Procurement asks. We answer.
ISO/IEC 27001:2022 certified, CSA STAR registered, with controls aligned to the Australian ISM and the Essential Eight. Your data is stored on AWS cloud servers located in Australia. Brolly Australasia Pty Ltd is 100% Australian owned and operated, with an Australian support team. Documentation is ready for your security review.
ISO/IEC 27001:2022Independent certification, not self-assessment.
CSA STAR registeredListed on the Cloud Security Alliance STAR registry.
ISM and Essential Eight alignedControl mapping available for your security review.
Data stored in AustraliaAWS cloud servers located in Australia.
MFA and role-based accessAudit trails on records and exports.
Australian support team100% Australian owned and operated.
State agency questions
Asked by records teams and department counsel.
Is our department’s social media subject to the state records act?
It can be. Each state and territory records act covers records made or received by a public office in the course of its business, and state archives guidance treats social media content the same way. Posts, comments, replies, edits and deletions on official accounts may all be within scope. General information, not legal advice.
How do FOI, GIPA and RTI requests reach social media?
A request for documents held by the department can extend to content on its official channels, including comments from the public and posts that were later edited or deleted. With Brolly you search the archive by keyword, date, account or author and export a response-ready package with metadata intact.
We have dozens of accounts across divisions and regions. Does that change the price?
No. Every plan includes unlimited accounts and users, so every division, program and regional office can be connected without changing your price. Plans are based on the number of records captured.
How do we apply our retention and disposal authority?
Brolly does not dispose of anything on its own: records stay retained until your organisation authorises disposal under its retention and disposal authority. Social media makes disposal genuinely tricky, because a post can stay public and attract new comments long after its disposal class would have closed, so many organisations keep the archive whole. Selected records can also flow into Content Manager.
Can we evaluate Brolly before procurement?
Yes. Start with a 30-day free trial on your own accounts, no credit card required. For your security review we provide ISO/IEC 27001:2022 certification, CSA STAR registration and documentation on how our controls align to the Australian ISM and the Essential Eight.
Where is our data stored?
Your data is stored on AWS cloud servers located in Australia. Brolly Australasia Pty Ltd is 100% Australian owned and operated, with an Australian support team.
The request will come. Have the record.
Connect your department’s accounts in minutes. 30-day free trial, no credit card, unlimited accounts and users.