Customers

Trusted where the record has to stand up.

Brolly keeps the social media records of organisations that answer to archives authorities, FOI officers, regulators, auditors and the public, across Australia and New Zealand.

Rated 5.0 on G2 by verified users

Some of the organisations that use Brolly

  • City of Sydney
  • Brisbane City Council
  • City of Joondalup
  • Taranaki Regional Council
  • Tasmanian Government
  • Victoria State Government
  • Queensland Government
  • NSW Government
  • Government of South Australia
  • Government of Western Australia
  • Australian Government
  • WorkSafe Victoria
  • South Australia Police
  • NSW State Emergency Service
  • Bureau of Meteorology
  • TasWater
  • Western Power
  • NDIS
Where Brolly works

Councils, departments and agencies across Australia and New Zealand.

Western AustraliaCity of Kalamunda · Shire of Harvey · Shire of Exmouth · City of Joondalup
QueenslandCairns Regional Council · Livingstone Shire Council
New South WalesCessnock City Council · NSW Department of Communities and Justice
South AustraliaSA Dental
TasmaniaTasWater
New ZealandTaranaki Regional Council

Every organisation named here has a published Brolly case study — imagery from those studies.

In their words

From published case studies.

“If the Chief Archivist asks me are we compliant, I can say with certainty, ‘Yes, we are compliant.’”
Documents Management OfficerTaranaki Regional Council
“Before Brolly, if a post had any additional comments or edits after the initial screenshot, we weren’t seeing or capturing that. Now, we get everything.”
Amanda HillmanRecord Management CoordinatorCessnock City Council
“Brolly brought all of our social media channels together for bulk exporting of social records.”
Matthew KennySenior Project OfficerSA Dental
By industry

Your rules. Your page.

Each sector page names the obligation, shows how Brolly helps you meet it, and answers the questions your team will ask.

Sandstone public building and formal gardens

Local government

Councils and shires under state records acts, FOI, GIPA and RTI, with guidance for every state, territory and New Zealand.

State records actsFOI · GIPA · RTIContent Manager
Local government
Two colleagues reviewing a report at a meeting table

State government

Departments, agencies and authorities with many accounts and one recordkeeping obligation.

Records actsIntegrity bodiesRetention and disposal
State government
Two colleagues working through a request together

Federal government

Commonwealth agencies under the Archives Act 1983, National Archives guidance and FOI.

Archives Act 1983FOI Act 1982ISM aligned
Federal government
A compliance officer working at a laptop

Financial services

Banks, insurers and advisers handling complaints made on social media like any other under ASIC RG 271.

ASIC RG 271Complaints on record
Financial services
A teacher at the front of a classroom

Education

Schools, TAFEs and universities keeping community conversations as records, with care for students and families.

School communitiesModeration with a log
Education
A public health team working around a map

Health

Health services and public health teams preserving public conversations and responding to enquiries on record.

Public health adviceEnquiries on record
Health
Two operations staff reading a service map

Utilities

Water, energy and transport operators keeping outage and service updates exactly as they were published.

Outage updatesEdits kept as versions
Utilities
A communications team planning at a whiteboard

Sport

Clubs and sporting bodies protecting members and moderating official channels with a record of what was done.

Member safetyBrolly Protect
Sport

Prefer proof over pages? Read the published customer case studies, or see the legislation map for your state.

Illustrative imagery. People shown are not Brolly customers or endorsers.

Working with Brolly

Common questions from evaluating teams.

Does Brolly work for organisations our size?
Yes. Plans are priced on records captured, not seats, and every plan includes unlimited accounts and users. A shire with one comms officer and a state department with dozens of accounts use the same product.
Which industries does Brolly serve?
Local, state and federal government, financial services, education, health, utilities and sport: organisations whose social media can be a record, evidence or a supervised communication.
Where is our data stored?
Your data is stored on AWS cloud servers located in Australia. Brolly is 100% Australian owned and operated, ISO/IEC 27001:2022 certified and CSA STAR registered.
Can we speak to a reference customer?
Start with the published case studies, which name the council or agency and the person quoted. References for a procurement process are available on request.

Join the councils and agencies that stopped worrying about requests.

See your own channels inside Brolly: connected, captured and request-ready.

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