Social media governance for organisations that answer to the public.
Councils, agencies, public services and regulated companies use Brolly to keep their official channels preserved, accountable and ready to answer for. Find your organisation below.
Brolly for your job.
Six teams share the same archive and work it differently. Start with the responsibilities on your desk.
Communications leaders
Visibility, reporting and accountability across official channels.
For communications leadersSocial media and community teams
Manage conversations and moderation with the record preserved.
For community teamsRecords and information managers
Capture, retain, search and export official social media records.
For records managersFOI, RTI and information-access teams
Find and produce responsive records when requests arrive.
For information-access teamsLegal, risk and compliance teams
Reliable records for complaints, investigations and review.
For legal and risk teamsIT and security teams
Identity, access, integrations, hosting and security controls.
For IT and securityBuilt for the public record.
Public bodies at each tier operate under applicable records and information-access obligations. Start with your tier, or go straight to your jurisdiction.
Local government
Councils and shires: recordkeeping, FOI and community channels, from the flagship local-government journey.
Explore local governmentState & territory government
Departments, agencies and statutory authorities, with the legislation map covering every state and territory.
Explore governmentCommonwealth government
Federal departments and agencies under the Archives Act 1983, National Archives guidance and FOI.
Explore Commonwealth governmentNew Zealand government
Central and local government under the Public Records Act 2005, the OIA and LGOIMA.
Explore New ZealandLooking for your legislation? The legislation map covers every state, territory and New Zealand.
Public services, public conversations.
Organisations whose channels carry service updates, community questions and records obligations.
Schools, TAFEs and universities
Education departments, systems and institutions: records, community and duty of care on official channels.
Explore educationHealth organisations
Public communications, complaints and information requests for health services — never clinical systems.
Explore healthUtilities and essential services
Outage and service communications, complaints and public accountability, kept as records.
Explore utilitiesEvidence for supervision.
Companies whose social channels fall under regulatory review and retention expectations.
Financial services
Identify and manage social-media complaints within your RG 271 complaint-handling framework, with the supporting record retained under your applicable obligations.
Explore financial servicesStart with the problem instead
Five solutions cover the problems these organisations share: channel governance, moderation, recordkeeping, information requests and reporting.
Explore solutionsCustomer stories
Published stories from councils, agencies and public services, in their own words.
Read customer storiesNot sure where you fit?
A 20-minute walkthrough maps your organisation to the record, the workflows and the evidence — records teams welcome.