State government

Your posts are state records.

Every agency account, from transportation and health to public safety and parks, creates records under your state's public records act with every post and every public comment. Brolly captures them in near real time, so the record is ready before the request arrives.

Agencies · Departments · Authorities · Commissions

State records officers reviewing archived social media
The obligations

What your state expects of you.

Public records act

Capture & produce

Posts, comments, replies, edits and deletions created in official business are within scope — and must be producible with metadata intact, inside your state's response window.

Open meetings

Transparency in threads

Public discussion now happens in comments. A preserved social media archive is part of demonstrating open government, not separate from it.

Retention

Records schedules

Social media records belong to record series with mandated retention. Brolly retains them until your agency authorizes disposition under its schedule.

Every agency account. One archive.

Connect every division and program page, with unlimited accounts on every plan, and records staff search one place instead of chasing logins. Public information officers keep posting; the record keeps itself.

  • Statewide multi-account capture across all seven platforms
  • Role-based access for records, communications and counsel
  • Request-ready exports in PDF, CSV, HTML and JSON
Every agency account captured in one archive

Procurement asks. We answer.

ISO/IEC 27001:2022 certified, CSA STAR registered, controls aligned to NIST SP 800-53, AES-256 encryption and a 99.9% uptime SLA — with documentation ready for your security review. Visit the Trust & Security Center.

  • Independent certification, not self-assessment
  • Audit trails on records and reviews
  • References available on request
Certified, verifiable records
State agency questions

Asked by records officers and agency counsel.

Are state agency social media posts public records?
In general, yes — content created or received in the course of official business falls under your state’s public records act, whatever the medium. That extends to comments from the public on official accounts, and to content that was edited or deleted after posting.
How fast do we have to respond to a request?
It varies by state — from fixed windows as short as 3 business days to prompt-response standards judged after the fact. Our 50-state guides cover each statute, deadline and oversight body.
Our department has dozens of accounts. Does that change pricing?
No. Every plan includes unlimited accounts and users — connect every division, program and regional office without changing your price.
How do we handle records retention schedules?
Brolly retains captured records until your agency authorizes disposition under its records schedules; nothing is dispositioned automatically. Social media can stay public and attract new comments long after a schedule would close, so many agencies keep the archive whole.
Can our agency evaluate Brolly before procurement?
Yes — a 30-day trial, plus procurement-ready security documentation: ISO/IEC 27001:2022 certification, CSA STAR registry, NIST SP 800-53-aligned controls and a 99.9% uptime SLA.

The request will come. Have the record.

Connect your agency's accounts in minutes — and never scramble again.